Privacy Policy
Haute Couture by Feu (“us”, “we”, or “our”) operates the Haute Couture by Feu website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at (website domain here).
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
Name
Email address
Telephone number
Address
We need your personal data for the following purposes:
To create your personal account at haute-couture-by-feu.com (e.g., your name and email address)
To process your orders (e.g., your name, address, and bank details)
To send text message notifications of delivery status (e.g., your mobile phone number)
To send you marketing offers such as newsletters and our catalogues (e.g., your email address and name)
To contact you in the event of any problem with the delivery of your items (e.g., telephone number and address)
To answer your queries and inform you of new or changed services (e.g., your email address)
We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law.
We cannot remove your data when there is a legal storage requirement, such as bookkeeping rules or when there is a legal ground to keep the data, such as an ongoing contractual relationship.
Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data.
In addition, we monitor site use and traffic patterns to improve our website design and the products and services we offer, as well as to determine what offers, promotions, or information to send to you.
To serve you better, we may combine Personal Information you give us online, via mobile device, in our stores, or through our customer service call center.
We may also combine that information with publicly available information and information we receive from cross-referencing with select partners and others. By combining this information, we are better able to communicate with you about our products and services, special events, and promotions, and better able to personalize your shopping experience.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We do not sell your information to third parties.
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We take every precaution to protect our user’s information.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with Secure Socket Layer (SSL) encryption software. While on a secure page, such as our order form, a lock icon appears on the bottom of your web browser.
When you are not on a secure page, no lock icon will appear. In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
If you have any questions about this Privacy Policy, please contact us.
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at (website domain here).
Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
Name
Email address
Telephone number
Address
We need your personal data for the following purposes:
To create your personal account at haute-couture-by-feu.com (e.g., your name and email address)
To process your orders (e.g., your name, address, and bank details)
To send text message notifications of delivery status (e.g., your mobile phone number)
To send you marketing offers such as newsletters and our catalogues (e.g., your email address and name)
To contact you in the event of any problem with the delivery of your items (e.g., telephone number and address)
To answer your queries and inform you of new or changed services (e.g., your email address)
We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law.
We cannot remove your data when there is a legal storage requirement, such as bookkeeping rules or when there is a legal ground to keep the data, such as an ongoing contractual relationship.
Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data.
In addition, we monitor site use and traffic patterns to improve our website design and the products and services we offer, as well as to determine what offers, promotions, or information to send to you.
To serve you better, we may combine Personal Information you give us online, via mobile device, in our stores, or through our customer service call center.
We may also combine that information with publicly available information and information we receive from cross-referencing with select partners and others. By combining this information, we are better able to communicate with you about our products and services, special events, and promotions, and better able to personalize your shopping experience.
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We do not sell your information to third parties.
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
We take every precaution to protect our user’s information.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with Secure Socket Layer (SSL) encryption software. While on a secure page, such as our order form, a lock icon appears on the bottom of your web browser.
When you are not on a secure page, no lock icon will appear. In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
